FAQ
All about NAD+ and our Products
No-one was home to receive my order. Will the NAD+ be ok unrefrigerated?
NAD+ 4u remains stable at room temperature for several weeks and only starts to degrade if exposed to temperatures above 30°C (85°F) for a prolonged period. Even then, while its potency may decrease, it remains safe to use. We include an ice pack within the package to help maintain ideal conditions during transit. We recommend storing NAD+ 4u in the refrigerator upon arrival and after opening, keeping it away from direct light and extreme heat.
Can I travel with my product?
Yes, but it should remain refrigerated where possible. If travelling, use a cool pack and insulated bag to maintain temperature.
Where is it best to inject?
The syringes included with NAD+ 4u are designed for subcutaneous injections, meaning the supplement is delivered just beneath the skin into the fatty tissue. Recommended injection sites include the stomach, hips, or buttocks. To administer, pinch the skin firmly between your fingers and thumb with one hand, and use the other hand to inject at a 45-degree angle. To prevent irritation, rotate the injection site with each use. Occasionally, you may notice a small bruise or bump at the injection site, this is normal. Simply choose a different area for your next dose to allow the skin to recover.
What if I run out of needle tips or supplies?
If you run out of needle tips or accessories before finishing your product, please contact our support team and we'll advise on next steps or replacements.
What to do if I bruise?
Apply gentle pressure to the area immediately after injecting to minimise bruising.Avoid massaging or rubbing the injection site, as this can make the bruise worse.Apply ice to the affected area to reduce swelling.Refrain from injecting NAD+ 4u near the bruised site until it has fully healed.If the pain is severe, consult your doctor or healthcare provider for further guidance.
What time of day is best to take my NAD+ injection?
We recommend taking NAD+ 4u in the morning, as it may give you an energy boost and could temporarily reduce feelings of sleepiness. Another great time to inject is before exercise, as it may help enhance stamina and endurance.
I dropped my injectable on the floor. Can I still use it?
If you drop your micro-injectable on the floor, it's best to avoid using it, as it may be contaminated. Simply dispose of it in the provided sharps bin and use a fresh one to maintain hygiene and ensure safety.
Why does my NAD+ pen injection sting?
If your injection is stinging, the most common reason is how you are administering it. Here are some ways to reduce or prevent discomfort: Takeoff the cap before injecting. This gives you better control and helps ensure the needle reaches the fatty layer beneath the skin. Fat has fewer nerves than the skin, so injecting there is usually less painful.Warm the liquid slightly. Cold injections tend to sting more.Test different injection sites.Use your thumb to press the end of the pen rather than a finger. The thumb is stronger, making it easier to keep the pen steady while injecting.Inject slowly, taking about 7 to 10 seconds. Wait another 3 seconds before removing the needle to ensure all the NAD+ 4u is delivered.Pull the needle straight out the same way it went in. Avoid changing the angle, as this can cause the needle to move inside, potentially damaging small blood vessels and leading to bruising.
Why does my NAD+ vial injection sting?
Ifyour injection is stinging, the most common reason is how you are administeringit. Here are some ways to reduce or prevent discomfort: Vial injections can sometimes sting, and bruising is not uncommon. To reduce discomfort, take the NAD+ 4u vial out of the fridge about 10-30 minutes before injecting, as cold liquid can increase the sting. Switching up injection sites each time and trying different areas can help. Using a45-degree angle may also make it more comfortable. Some people find that one day an injection stings or feels sore afterward, while on other days, it’s completely painless.
Can I use my NAD+ 4u micro injectables on other parts of my body?
Always ensure you're using your NAD+ 4u micro injectables on the recommended areas of your body. These injectables are specifically designed for subcutaneous use, delivering NAD+ just beneath the skin for optimal absorption. NAD+ 4u micro injectables are not intended for intravenous or intramuscular use. If you experience any irritation, try applying it to a different recommended site, or consult a healthcare professional.
Are NAD+ 4u micro injectables safe to use?
NAD+ 4u micro injectables are designed to be as safe and simple as insulin injections. Since NAD+ is a naturally occurring molecule in your body, it is easily recognised and processed. This method provides a safe, effective, and gentle way to supplement NAD+.
What colour is my NAD+ 4u solution?
Your NAD+ 4u solution arrives as a transparent liquid, either colourless or with a yellow tint.
How are NAD+ 4u micro injectables different from NAD+ oral supplements?
NAD+ 4u micro injectables provide a significant advantage over oral supplements when it comes to boosting your NAD+ levels. The issue with oral NAD+ supplements is that they are not easily absorbed by the body due to breakdown in the digestive system, limiting their effectiveness. With micro injectables, you bypass digestion entirely, allowing for direct absorption and maximum bioavailability, ensuring your body gets the full benefits of NAD+ in the most efficient way possible.
Can I use NAD+ 4u if I have active cancer / have a history of cancer?
We advise caution for individuals with active cancer, as the potential risks of NAD+ use in this context are still unclear. If you are in remission or have a history of cancer, we recommend consulting your healthcare provider for personalised advice on using NAD+ 4u safely.
Is it safe to take NAD+ when breastfeeding?
It is not to be used by pregnant or breastfeeding women as not enough clinical trials to say it's safe.
Is it safe to take NAD+ when pregnant?
It is safe and effective when trying to conceive but must be stopped as soon as pregnant as not enough clinical trials to say it's safe.
How do I get the last of the liquid out of the vial?
Getting the Most Out of Your NAD+ 4u Vial. Tilt and Swirl: Slightly tilt the vial so the liquid gathers in one corner. Gently swirl to help move the remaining liquid toward the opening.Position the Syringe: Ensure the needle is correctly placed where the liquid has pooled.You may need to adjust the angle of the vial while drawing up the liquid.Tap the Vial: Lightly tap the sides of the vial to help move any remaining liquid toward the bottom or the syringe entry point for easier extraction. Air Bubble Technique: Insert the syringe needle into the vial and push a small amount of air inside. This increases internal pressure, helping to draw out the last drops when the vial is inverted.
Will I feel anything after administering my NAD+ 4u product?
Most people don't experience any side effects, and report feeling alert and energised. If you do feel anything unusual, such as a temporary fatigue for a day or 2, which can happen but is rare, stop using. If you have any questions feel free to contact us.
Can I share my NAD+ 4u kit with a friend?
While it might be tempting to share the benefits of your NAD+ 4u kit with a friend, we strongly advise against it. Sharing any part of your NAD+ 4u supplement kit, including the vial or micro injectables, can risk cross-contamination and reduce its effectiveness. For the best experience and optimal results, it's always recommended that each person has their own NAD+ 4u kit.
How do I open my NAD vial? It doesn't seem to have a lid.
Your NAD+ 4u vial arrives sealed with a metal top. Before your first use, simply remove and discard the inner metal circle to expose the center, allowing for easy syringe insertion. Always wipe the top with an antiseptic swab before each use and store the vial in the refrigerator to maintain optimal freshness.
What's included in my order?
Each order includes your NAD+ product along with the required accessories for use. This may include needle tips, alcohol wipes, and clear instructions. Full contents are listed on the product page.
How long will it take before I feel the benefits or see results?
The time it takes to notice the benefits of NAD+ 4u can vary based on your individual health goals and how your body responds. Some people feel an immediate boost in energy, while others experience a more gradual improvement in recovery.
What is NAD+?
NAD+is short for Nicotinamide Adenine Dinucleotide and it is a co-enzyme that is critical for life. It is found, naturally, in every living cell in your body where it plays an important part in over 500 biological pathways.
What does my NAD+ 4u vial or cartridge contain?
Depending on your purchase, each vial contains 1000mg or 2000mg, and each pen pack contains either 1 x 1000mg or 2 x 500mg cartridges of active Nicotinamide Adenine Dinucleotide (NAD+) ingredient and a small amount of sterile solution. Nothing else is added.
What is the shelf life of the NAD+ 4u product?
Once opened, the product is good for 3 months. If unopened, it maintains its quality for 12 months.
How often should I use my NAD+ 4u product?
If you're a first-time user of NAD+ 4u, we suggest administering a micro-injectable daily for the initial 3 days, followed by every other day thereafter. Always adhere to the recommended dosage and never share your product with others.
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